Car manufacturers have always struggled to solve the problem with local mechanics who claim that they are experts on many brands, but instead they intentionally discontinue car’s warranty just to retain its owner as a loyal customer. Hence, a certified car mechanic often has to break the bad news that customers no longer have their warranty and are unable to perform regular service. So, before you choose to visit a local mechanic just because it is 15 minutes away from your home, you need to reconsider why manufacturer’s service can be a better option for new cars (and used cars with warranty). After all, we are referring to auto specialists that have previous experience and knowledge of how to handle any problem of a certain car brand.
One major factor that encourages people to visit manufacturer’s auto service is warranty. No matter how well you know your mechanic, when you buy a new car it is best to foster its warranty till the last day. You never know when some major part will break down and you will have to cover higher costs. A car under warranty will help you pay less than usual because your car is still their concern. However, some parts do not endanger a cars warranty because they are separate from the engine. But most people don’t know which parts are warranty- sensitive and some mechanics tend to take advantage of this. For instance a common repair is timing belt replacement, a task that can terminate warranty but is performed anyways for quick cash.
Customer service is not at same level when comparing mechanics and dealership specialists. We know that dealership owners have to pay car manufacturers a certain fee to perform repairs on different car brands. When they acquire that certificate, they also acquire a certain corporate culture that has a code of ethics to guide employees. The fact that manufacturers use surveys to revise how well have employees acted upon these ethic standards just goes to show how well is the corporate culture implemented in large vehicle manufacturers like BMW, Toyota, Volkswagen and many more.
One aspect that makes a certified car mechanic a wise choice is that they have access to the original spare parts for all car brands they work with. We are not saying that it is impossible to find these at a local mechanic shop, but you can never be 100% sure whether they are of the same quality. So you decide whether you will take this risk.
Other than original parts, these mechanics have every tool that a car requires when it needs a repair. Some of them are available for garage mechanics, but not all of them. That is why only some auto shops can perform the best car services Melbourne.
